Our goal is to offer you the best shipping options, no matter where you are. Every day, we deliver hundreds of packages around the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
However, please notice that all our products are produced on demand, that is, we only produce when we receive customer orders. This business model helps customers to have a lot of product choices and we are also cost-optimized. So, consider carefully if you are in need of these products urgently.
We also just accept to cancel the order within 12h. After that time, when the product has been put into production, we regret not being able to help customers cancel the order
The time frame for order delivery is divided into two parts:
Processing time: Order verification, tailoring, quality check, and packaging. All orders will be sent to the manufacturer for production within 24 hours after the order is placed. The manufacturers process the orders, which takes an additional 3–10 business days.
Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 10–30 business days. US orders are shipped by DHL eCommerce or ePacket which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 14 to 25 days to arrive US, Canada; 17-25 days to arrive in Europe, 7-12 days to arrive in Australia, New Zealand and for other destinations, it takes 20-30 days.
HOW MUCH FOR SHIPPING FEE?
We offer 2 options for shipping:
International Shipping Method: £5.99, flat rate worldwide
International Shipping Method + Insurance: £8.99 flat rate worldwide
WHEN WILL I RECEIVE MY ITEM(S)?
Normally, US customers can receive items after 15-35 days after order depending on which product they bought and which shipping service they choose when ordering.
Canadian customers can receive items after 25-35 days after ordered cause of the longer customs clearance time. (It takes 5-7 days for customs clearance in Canada, this number is only 1-2 days in the US)
EU customer needs about 22-30 days for receiving items, which varies by country.
WHERE ARE MY ITEMS COMING FROM?
Although our company is located in United State, our factories are located in Vietnam & China. So your items will come from one of these countries. Don’t worry, even Big brands like Nike, Adidas, HM, Zara,…also produce there.
WILL MY ITEMS BE SENT IN ONE PACKAGE?
reasons, items in the same purchase will sometimes be sent in separate
packages, even if you’ve specified combined shipping.
Please keep this in mind when receiving deliveries.
If you have any other questions, please email to [email protected] and we will do our best to help you out.